All information that you give us or is enclosed to us when you register your account for shopping or when you visit our website is dealt by Swekicks as responsible for personal data. The information will be used so that we can fulfill our commitments to you as a customer, make an eventuel credit check, make you aware of offers that would be of your interest and in other marketing purposes within our company.
Swekicks will never allow a third party to use your information for marketing purposes.
You have the right to require to take part of the information that is registered about you. If any of the information is incorrect, incomplete or irrelevant you’re entitled to require that the information is corrected or erased. By registering an account you accept that Swekicks is aloud to use the personal information that you’ve provided and that we can transfer this information to companies established in- and outside the European Union in accordance with what is written above or other regulations in accordance with the Data Protection Act or other regulations in your country.
When you register an account it’s registered until further notice. By contacting us you can cancel your account, in which we erase all information about you that is not necessary for us to keep. It does not cost anything to be a member of Swekicks
Purchases from Swekicks.com can not be guaranteed until the payment is provided and the product has been shipped. Products that are put inside your basket are not reserved for you and can be purchased by other customers. In the cases where a product is reserved for you when put inside your basket this should not be seen as a guarantee and the product may still be purchased by other customers.
We reserve the right for a product to be sold out even if your order has gone through.
All prices on the website is shown in (EUR). purchase can only be paid in the currency that matches the country of your delivery address.
Custom and VAT fees may apply when ordering from countries outside the European Union. The fees are charged by the Revenue & Customs of the country where the product is being shipped to. Swekicks does not take responsibility for Custom and VAT fees.
We reserve the right for typos/incorrect prices on products sold on our website and can cancel orders if this was to occur.
We accept following payment methods on our website:
American Express (AMEX)
When you pay for your purchase you confirm that you’re the owner of chosen payment method or that you have the owners permission to make the payment.
Card Payments (Visa, MasterCard, AMEX)
Swekicks does not charge any fees when payments are made with debit- and credit card. Bare in mind your bank/credit card company may add transaction fees. Swekicks does not take responsibility for transaction fees charged by your bank/credit card company and we do not refund these fees. The rate for your local currency is decided by your bank. When you make a payment by card the value of the purchase is reserved from your account and the payment isn’t drawn until the order has been shipped. All card transactions are made safely with Secure payment system and your card details are handled safe and encrypted servers. Swekicks does not have access to your card details.
Orders made from the website is delivered with either PostNord or DHL Express/ aramex depending on the delivery address. When your order has been shipped swesneakers will provide you tracking information and how to track the parcel.
Please note that it´s not possible to combine shipping on two separate orders
If you don’t collect the parcel or if you’re not available to accept the parcel on the scheduled date for delivery the parcel will be returned to us. We will then charge a fee for shipping and administrative costs of the unclaimed parcel. The fee charged are in Europe €50
As a customer it’s your responsibility to keep yourself informed about the status of your shipment. You can track your parcel by using the tracking number provided in the shipping confirmation e-mail.
If there’s something wrong with a product that you’ve received or if we’ve sent you the wrong product by mistake we will replace the faulty/misdirected product free of charge if we still have it in stock. If we don’t have it in stock we will issue a full refund (except for custom & VAT charges, currency exchange rates and other fees charged by your bank).
If you want to file a complaint we ask you to first contact us via the contact widget on our website. You will be asked to provide photos of the faulty product so that we can determine wheter there is a complaint or not.
Refunds can only be issued to the same account/card that was used for the payment
We reserve the right for possible typos and we can not guarantee that all the pictures on our website present exactly what the product looks like. The way the colour turns out can depend on what type of screen you’re viewing the product on and the settings on the screen.
We also reserve the right to cancel an order which contains products that have received an incorrect price due to a typo or to edit/cancel an order containing a product which has an incorrect stock balance.
We reserve the right to invoke Force Majeure in situations where this is applicable.
10. Immaterial Rights
All material on this site is copyright protected by law and may only be used in compliance with Swekicks
Our contact details can be found under “Contact Us” or the Terms of service section on our website.
Future changes in our Terms & Conditions will only be announced on this section of the website and it’s your responsibility to keep yourself updated with the changes.
Last updated: February 2017
Phone: +46 767000092
E-mail: [email protected]
Customer service hours: 10.00 am – 17.00 pm GMT+1